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Support

With over 25 years' experience in FISH and a work force with extensive knowledge of the subject, Cytocell is well placed to assist with, and answer, your technical queries. With this experience in mind, Cytocell has created a technical portal dedicated to FISH end users. The site features a wealth of information about the FISH technique including details on the probes, protocols and hints and tips on solving commonly encountered problems. 

Meet your Field Application Specialists

We pride ourselves on our unparalleled customer service from our friendly sales team and technical specialists and strive to streamline your adoption of new probes.

Ashley Hart, FISH Field Application Scientist

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I have over 7 years FISH experience in clinical and commercial settings, including work on clinical lab validations and clinical trials methodology. During this time, I have also worked as a Field Support Specialist for a FISH probe manufacturer supporting FISH products and reagents, where my main priority was to optimize FISH processes in order to achieve optimal results in customer labs. My goal as a Field Application Scientist at Cytocell is to offer exceptional customer support in order to produce high quality results in a timely manner. 

Have a question? Contact Ashley now

Jenny Morse, FISH Field Application Scientist

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For the past 15 years I had the pleasure of working in a clinical laboratory setting as a certified cytogenetic technologist and FISH Coordinator. This role provided me with extensive experience in the validation of new probes, analysis of quality control issues, monitoring of daily processes, and troubleshooting problems with constitutional, hematological and FFPE samples. I gained a thorough understanding of the specific challenges that our customers can face on a daily basis. As a Field Application Scientist for OGT, I am able to apply this insight to help optimize our customers’ high-quality FISH results and enhance their satisfaction with Cytocell products through every interaction.

Have a question? Contact Jenny now